FNB is Looking for Contract Call Centre Agents
To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met
Hello Future Call Centre Agents.
Welcome to FNB, the home of the changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change
FNB Contract Call Centre Agents
Are you someone who has:
Experience in a call Centre environment
Has experience in Long term insurance customer service
Experience in assisting clients via email or telephone whereby the customer will give you a clear instruction on what and how they need to amend their current policy
Has experience in retentions
You will be an ideal candidate if you:
Have at least 1-3 years’ experience in a long-term insurance call center environment
Has a matric certificate or an equivalent qualification/certificate
FNB is Looking for Contract Call Centre Agents
ALSO APPLY: Coca-Cola Learnership Programme 2024
You can be a match if you have:
Have experience in an insurance call center environment
Good communication skills
Exceptional telephonic skills
NB- Please note that we are looking for CONTRACT CALL CENTRE AGENTS
Closing Date: 31/01/24
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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