An Opportunity exists within Rosebank College National Office for young vibey individuals who are; – Sales and Customer Service driven. – Passionate and self-motivated.
Key Performance Area:
Outbound Sales cold calling to corporates.
Provide customer support on difficult problems.
Implement tactics to de-escalate problem situations immediately.
Transform a problem situation into a sales opportunity
Advise on methods for identifying leads and procedures for turning them over.
Person Description
Education:
Minimum Matric or Tertiary qualification.
Work Experience:
Excellent understanding of Call Centre processes.
Good negotiation and influencing skills.
Professional, telephonic and customer care etiquette.
Excellent communication skills.
Knowledge of Microsoft and PC’s essential.
Physical Job Requirements:
Fluent in 2 or more of the SA official languages
APPLY HERE
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